Shipping + Returns

SHIPPING

WAREHOUSE SHIPPING STATUS - NORMAL DISPATCHING TIMEFRAMES

DISPATCH TIMEFRAMES:

1-2 BUSINESS DAYS + shipping timeframes

During a launch or sale of an item, dispatch timeframes can increase and any delays mean you will be notified by email.

Australia Post: Delivering as normal but if you need your package urgently please choose express delivery.

RETURNS

All enquiries regarding returns or exchanges need to be emailed to hello@awarecoffee.com.au - Items sent back to us without first requesting a return will not be accepted.

Sale items are final sale and are not able to be returned for an exchange or refund.

Exchanges

At this point being a small business, we only offer exchanges or refunds if the item is damaged or faulty. All enquiries regarding exchanges need to be emailed to hello@awarecoffee.com.au

Refunds

Please note, refunds will only be given if an item is faulty within 7 days of receiving. All enquiries regarding refunds need to be emailed to hello@awarecoffee.com.au

Cancellations

Please note if you wish to cancel your order after it has been placed you will incur a $10 cancellation fee.

Get in touch with us via email hello@awarecoffee.com.au as soon as possible to ensure we can action this before it is sent out. If you order has already been dispatched we will be unable to intercept it.

OUR WHY

29,000 ALUMINIUM PODS HIT LANDFILL EVERY MINUTE

Each year, billions of single-use coffee pods contribute to the growing landfill crisis worldwide. We believe transforming this narrative by offering home compostable coffee pods, reducing waste, and fostering a sustainable future. Our commitments is to ensure that every cup of coffee enjoed today makes a positive impact on tomorrow's planet.

OUR MISSION

As a business we are here to revolutionise the coffee industry by providing high-quality, home compostable coffee pods that are as kind to the planet as they are convenient for our customers. We are committed to sustainability, innovation, and empowering coffee lovers to enjoy their favourite brews with minimal environmental impact.

Together we are brewing a better future, one pod at a time.

Waste and Carbon Reduction

By offering compostable alternatives we decrease if not eliminate the volume of waste ending up in landfills. Which reduces associated methane emissions and allows us to significantly lower our carbon footprint.

Preservation of flora + fauna

Our pods + packaging assists in preservation of flora and fauna through minimising habitat destruction and rehabilitating rainforests that could be negatively impacted by landfill and the coffee industry. The donation of profit enables us to support charities that are re-establishing crucial forests, helping to protect and rejuvenate endangered animal species and establish harmonious co-existence with flora, fauna and the coffee industry.

Economic Growth

Encouraging demand of sustainable products drives innovation in both materials + production methods leading to economic growth, job prospects and new business opportunities. We also strive for greater market demand for our eco-friendly options which in turn assists in job creation and moving on from a linear economy to a circular economy which we all know is beneficial to the planet.

THE PLANET + OUR PODS

IMPROVED MATERIALS

Our pods are created with patented plant based composite. Two of these ingredients are sugarcane and sugar beet (sweet, right?) The pod is also sealed with a plant based oxygen barrier that is hermetically sealed for freshness.

EMISSIONS

Our compostable pods require less energy to produce compared to aluminium or plastic pods which are resource heavy in production and recycling, therefore we are significantly reducing any carbon footprint.

WASTE REDUCTION

These pods significantly reduce waste destined for landfills as they breakdown naturally in home compost systems, turning into valuable organic matter that enriches soil.

BIODEGRADABILITY

Made from renewable plant-based materials, these pods decompose without leaving harmful residues, minimising environmental pollution and preserving natural habitats